Hypermart Hospitality is prepared to take your large or small Resort/boutique/business hotel and make into a profitable, successful Hotel/Resort property. For a complete picture of how we can help your project take a flight, please contact us today about your project. Even if it is in the early stages Hypermart Hospitality can help you make sure a Resort/boutique/business hotel is the right choice for your project. From pre-opening to manage till operation starting and as required by owner of the hotel…
Acting as a third party manager, we would typically provide the following during a complete development or a renovation project.
Significant savings can be realized early on in the hotel’s life by an early definition of the hotel’s personality, the market it will address and the facilities required to achieve success. Once the needs have been defined, then consistent and constant interface with the various disciplines executing the hotel is required to ensure that the results are achieved. To this end, Hypermart Hospitality can/will:
The pre-opening period is extremely critical to the hotel. This is when the “personality” of the operations is formed, the message to the market is fashioned and the staff hired and trained to deliver on expectations and promises made. Hypermart Hospitality will complete the following pre-opening tasks:
With the successful opening of the hotel continuous attention to detail will be required to ensure that the high standards of operations are consistent, staff is trained and motivated and market share is expanded. This will be accomplished by:
It is imperative for investors deciding to include a hotel in their portfolio to know why they are doing so. Hypermart Hospitality can help make experienced, educated assumptions about future market conditions and implement a plan to deal with those ever-changing conditions. The key to a successful hotel acquisition lies in the following Effects:
Hypermart Hospitality realizes that a hotel is both a business and real estate investment and therefore needs to be scrutinized by those familiar with the hotel industry.
Hypermart Hospitality has vast experience in handling financial, marketing, engineering and environmental audits, just to name a few, that are needed to ensure you make a sound educated decision before purchasing a hotel.
Selection of hotel properties where the cost of total renovation represents a significant savings over new construction.
Selection of development team members including architects, general contractors, interior designers, engineers, kitchen consultants, and FF&E advisors.
Detailed pre-development project budgets identifying all project elements typically containing hundreds of line items.
Pre-development coordination between designers and contractors to insure the most efficient design to yield high quality and economic efficiency.
Detailed project schedules.
Coordination meetings during the development phase to answer questions and solve problems well in advance of construction.
Detailed monitoring of construction budgets and schedules.
Coordination with the hotel management team to ensure a smooth opening.
Feasibility Studies: Provide market analysis for, and financial evaluation of the proposed project include cost-benefit analysis, facility recommendations, occupancy and room rate projections,operating results and valuation estimates.
Site Selection and Analysis: Analyze site locations and determine highest and best use.
After a hotel is acquired or developed, Hypermart Hospitality will use its skills in all aspects of hotel operations, including;
Operational Reviews: Evaluate organizational structure to ensure the achievement of overall operational efficiency and effectiveness. Identify the strengths and deficiencies and recommend alternative approaches that may be more profitable, and/or economically manageable.
Sales and Marketing: Monitor performance of the hotels market position, as well as any changes in it›s competitive set; review and monitoring of Sales and Marketing strategies, programs and personnel.
Strategic Planning: Develop and implement strategies to enhance asset value by increasing revenue and implementing cost containment measures.
Inventory Control: Monitor cost of materials used in each department.
Compliance: Continuous monitoring and analysis of agreements to ensure full and timely compliance.
Labor Analysis: Review and monitor costs, including systems to control performance.
Labor Negotiation: Obtain favorable results by utilizing extensive experience in labor and contract negotiations.
Annual Business Plans: Review and analyze annual plans presented by the operator and provide full analytical reports and recommendations for improvements.
Management Overview: Regular meetings with the operator to analyze P&L and provide monthly status report of findings of the hotels current performance and to forecast results with ownership.
Secret Shopper Reports: Conduct random Secret Shopper audits and review results with management.
Licenses and Contracts: Review all major licenses, leases, contracts and agreements on a periodic basis to ensure maximum benefit is returned to ownership.
Repositioning Studies: Evaluate potential repositioning of the hotel in order to maximize its potential operating and financial performance over the long term, ultimately enhancing the value of the asset.
Capital Improvement Planning: Provide complete management and coordination services for planning, design and cost engineering to including Property Improvement Plans (PIP) and renovation projects.
Facilities Planning: Review facility requirements and planning criteria so that the proposed project will be responsive to market conditions. Work with project architects in the planning and design phase to identify and recommend potential alternatives prior to commencement of construction.
Staff Training: Training staff to create the best environment for hotel guests and employees.
Guest Experience: Creating and implementing guest loyalty programs.
Our hotel asset management services include:
Operator selection and negotiation.
Operational reviews to insure the productivity level of operator’s management staff increase the property’s cash flow.
Monitor the physical condition of hotel to assure proper improvement projects capital expenditures.
Review the market strategy and expense controls to enhance revenue growth and provide consistency of service.
Develop goals for management that encourage their achievement in finding cost-effective ways to improve revenue.
Seek ways to maximize value including repositioning, expansion, renovating and recapitalization.
Make regularly scheduled visits for consultation with management on ongoing operations and implementation of changes.
Follow-up reports including analysis and critique of financial statements.
Provide hotel operations and asset oversight to identify the basis for hold verses sells decision.
Timely and relevant project consulting is the backbone of any successful establishment as it ensures minimal cost overruns and aligns the vision of the client with the final outcome. The Hypermart Hospitality team is geared to provide both pre-opening and post-opening support.
Pre-opening aide would be in the form of:
Post-opening support would be in the form of:
Project Development Consulting Services:Market analysis, positioning and feasibility studies
Selection of Brand
Selection of key project team members including:
Contract negotiations with key project team members Negotiation of Management or Franchise Agreements Conceptual design review
Resorts, conference properties, boutique hotels, condo or time share, Hypermart Hospitality can provide you with full service management and operation services . Our team will be responsible for developing an annual strategic business plan with defined financial goals and real measurements of performance. The plan will include detailed marketing strategies along with a property improvement plan of action. We will take responsibility for the daily operation of your property as well as the sales and marketing, accounting functions, cash flow management, human resources, guest services, life safety, and physical plant management.
Our hotel management and operation services also provide our owners with a comprehensive reporting of progress in relation to the annual forecast of revenues and expenses and the sales and marketing goals. We track our financial success on a daily as well as monthly basis with relevant statistical information and statements of financial performance.
We certainly understand your expectations in regards to hotel, resort, or other hospitality related consulting. Perhaps you have a specific issue that you would prefer be handled with outside professional services. More than likely you are in need of assistance in a timely manner, you need someone who will understand the scope of the project, and you need constructive information regarding the project to make informed decisions.
Hypermart Hospitality can be retained on short, medium or long term contracts to assist hotel owners in the full or partial management and operation of their property. Our experience of more than 20 years of operating domestic, inbound and corporate business, independent & branded, can be utilised for the benefit of any hotel business.
Hypermart Hospitality understand & encourage the individuality and uniqueness of hotels and strive to develop the operation of each hotel with this in mind but with the ultimate aim of delivering increased profitability and asset appreciation.
Hypermart Hospitality can include the entire management operation of the hotel or modular and include:
The success of your hotel is contingent upon a seamless integration of every point of contact, from guest services and associate interactions, to market factors affecting your overall business plan. At Hypermart hospitality, our hotel management and operations programs are efficient and time-tested. Along with an intricate knowledge of market dynamics and hands-on hotel management tactics, We focuses on asset preservation, helping you surpass guest and investor expectations, and ensuring your hotel runs at optimal levels.
Your hotel’s profitability begins and ends with your balance sheet. At Hypermart Hospiotality, we specialize in sound financial management for the hospitality industry, ensuring efficient financial operations through our centralized accounting services. Our experienced team interprets and delivers actionable financial intelligence, in order to guarantee maximum profitability, and ultimately improve property value, based on superior financial performance.
Streamlining Operations – A smooth assembly line of daily operations results in optimizing manpower, provide superior service and achieve higher accountability.
Higher Volume of Clientele – When the management operations are handled meticulously, the results show in higher occupancy over a sustained period of time.
Diminished Costs & Higher Profitability – Optimized manpower, reduction in wastage and increase in volume of occupancy leads to diminished costs, higher rate of returns and eventually higher profitability. This is the ultimate objective of any leisure property, spa or resort.
WHY CHOOSE US